Privacy Policy

Last updated: 18 June 2026

This Privacy Policy explains how EaseMyBiz Solutions Private Limited, operating under the brand name “JetPay”, collects, uses, stores, shares, and protects information when you access or use the JetPay website.

By using this website, you agree to the practices described in this Privacy Policy.

  1. Information We May Collect

We may collect the following types of information:

a. Information you provide voluntarily
This may include your name, company name, email address, phone number, business details, or any other information shared through email, contact channels, business enquiries, partner discussions, or other communication with JetPay.

b. Website usage information
We may collect basic technical and usage information such as browser type, device type, IP address, pages visited, referring URLs, approximate location, and interaction data.

c. Communication information
If you contact JetPay for business, support, partnership, legal, or grievance-related queries, we may retain records of such communication.

  1. How We Use Information

We may use collected information to:

  • Respond to business, partner, support, or grievance queries

  • Provide information about JetPay, JetPay Checkout, SafeCOD, and related services

  • Evaluate merchant, partner, or business enquiries

  • Improve website content, user experience, and communication

  • Maintain internal records

  • Comply with legal, regulatory, contractual, or partner requirements

  • Protect JetPay, users, merchants, partners, and the website from misuse, fraud, or unauthorized activity

  1. Payment, Escrow, and Partner-Related Information

JetPay does not directly hold customer funds. Payment, escrow, settlement, and related regulated flows are enabled through approved banking, payment, and escrow partners, subject to applicable laws, partner approvals, and commercial arrangements.

Where applicable, information may be shared with approved banking, payment, escrow, ecommerce, logistics, communication, technology, legal, compliance, or service partners for legitimate business, operational, compliance, or transaction-related purposes.

  1. Cookies and Tracking Technologies

This website may use cookies or similar technologies to improve site performance, understand usage patterns, and enhance user experience.

You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

  1. Information Sharing

We do not sell personal information.

We may share information with:

  • Approved banking, payment, escrow, and settlement partners

  • Technology, hosting, analytics, and infrastructure providers

  • Ecommerce, logistics, communication, or service partners where relevant

  • Legal, regulatory, compliance, or government authorities where required

  • Professional advisors such as lawyers, auditors, or consultants

  • Affiliates, successors, or business transferees in connection with restructuring, merger, acquisition, or transfer of business

  1. Data Retention

We retain information for as long as necessary for the purposes described in this Privacy Policy, including business communication, legal compliance, dispute resolution, audit, security, and record-keeping requirements.

  1. Data Security

We use reasonable technical, administrative, and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. User Rights

Subject to applicable law, you may request access, correction, update, or deletion of your personal information by contacting us.

We may need to verify your identity before processing such requests.

  1. Third-Party Links

This website may contain links to third-party websites, services, or partner platforms. JetPay is not responsible for the privacy practices, content, or policies of third-party websites.

You should review the privacy policies of third-party websites before providing information to them.

  1. Children’s Privacy

This website is intended for business and commercial users. It is not intended for use by children or minors. We do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the latest revision date.

  1. Contact

For questions or requests regarding this Privacy Policy, please contact:

EaseMyBiz Solutions Private Limited
Brand: JetPay
Email: support@thejetpay.in
Office: 1006, The Corporate Park, Sector 18, Vashi, Navi Mumbai, Maharashtra - 400705